Executive, Client Services

account servicing
Singapore (HQ)
Permanent

Reporting to the Senior Manager, this position will sit in Singapore and adopts an account servicing role by maintaining client relations and running operations.

A Day in the Life

  • Assist the project team in implementing events/projects on-site.
  • Communicate with clients from event preparation to planning and execution.
  • Manage clients’ expectations regarding project, event, or exhibition.
  • Service existing clients by understanding their requirements and providing cost control.
  • Attend events to gain a good understanding of current trends.
  • Request payment and invoices from clients and suppliers, respectively.
  • Brief designers on specifications and requirements provided by clients.
  • Brief suppliers on all event requirements.
  • Negotiate with suppliers on costs.
  • Arrange storage of any items with clients.
  • Ensure smooth on-site operations by checking supplier deliveries and builds to meet requirements and specifications.
  • Develop cost reports for approval.
  • Manage overall project costs to ensure healthy gross profit.
  • Develop and submit project reports after event completion.
  • Liaise with venue owners regarding any damages to the venue.

Who We Are Looking For:

  • Degree / Diploma in Hospitality / Tourism Management or equivalent.
  • 1 to 3 years of experience in account servicing.
  • Good interpersonal and communication skills.
  • Well-versed in Microsoft Word / Excel / Project.

Attractive salary package will commensurate with candidate’s working experience and qualification.