Executive, Client Services

Reporting to the Senior Manager, this position will sit in Singapore and adopts an account servicing role by maintaining client relations and running operations.

A Day in the Life:

• Assists project team in implementing events/projects on site
• Communicate with clients from event preparation to planning and execution
• Manage client’s expectations on project, event or exhibition expectations
• Service existing clients by understanding their requirements and providing cost control
• Attend events to obtain a good understanding of current trends
• Request for payment and invoices from clients and suppliers respectively
• Brief designers on specifications and requirements by clients
• Brief suppliers on all requirements for the events 
• Negotiate with suppliers on costing
• Arrange with clients for storage of any items
• Deliver smooth on-site operations by checking suppliers delivery and build are according to requirements and specifications
• Develop costing report for approval
• Manage overall costing of projects to ensure healthy GP
• Develop and submit project report after completion of events
• Liaise with venue owner regarding any damages to the venue

What We Are Looking For:

• Diploma holder in Hospitality/Tourism Management or related field
• Minimum 1-3 years’ experience in account servicing
• Self-motivated and able to work independently
• Good interpersonal and communication skills
• Proficient in Microsoft Office
• Effectively bilingual in English and Mandarin
• Able to work on weekends & long working hours during events/project
• Only Singaporean and PR to apply
• Possess the mobility to work in a standard office setting and to use standard office equipment, including a computer, and to attend meetings.
• Vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone